Awarded contract

CRM Software Subscriptions, User Support and Technical Services

Details

Buyer: PLANNING INSPECTORATE
Supplier(s): Route 101 Limited
Value: £200,241
Duration: 3 years
Topic: Contact management software package
Published: 14 August 2025
Source: uk:contracts_finder

Tender description

G Cloud 14 Call-Off Contract awarded via Lot 2: Cloud Software and Lot 3: Cloud Support to enable and support the Buyer to use Zendesk Suite - Enterprise effectively for the purpose it intends, through the supply of relevant subscriptions, user support and, as required, associated professional services.

Timeline

Completed: Award date19 July 2025
Completed: Award published14 August 2025
Current notice
Next: Contract expiry date18 July 2028in 2 years

About the buyer

PLANNING INSPECTORATE is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48333000 · Contact management software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@planning-inspectorate.gov
Commercial Director	+44 •••• ••••••	••••••••@planning-inspectorate.gov
Procurement Manager	+44 •••• ••••••	••••••••@planning-inspectorate.gov
Category Lead	+44 •••• ••••••	••••••••@planning-inspectorate.gov
Senior Buyer	+44 •••• ••••••	••••••••@planning-inspectorate.gov
Contracts Manager	+44 •••• ••••••	••••••••@planning-inspectorate.gov