Stale Pre-tender

Replacement Information Technology Service Management (ITSM) Tool

Details

Topic
Software package and information systems
Published
18 July 2025
Submission
20 September 2025

Tender description

Derbyshire Constabulary is currently looking into the available options for the Provision of a Force ITSM tool. The force is keen to understand how technology has progressed since the last market exercise and use this information to potentially update and replace it’s existing ITSM system. The Force is assessing the available options so that a business case can be created to move the procurement forwards. To inform the business case, we are reaching out with this Request for Information [RFI] to the market to carry out a full review of existing ITSM tools. If the business case is approved, a compliant procurement route will be taken at the point of purchase.

Timeline

  1. Completed: Pre-tender published18 July 2025
    Current notice

About the buyer

The Police and Crime Commissioner for Derbyshire is the blue light body behind Derbyshire Constabulary, which runs a small procurement team. Derbyshire also collaborates with four East Midlands forces through the East Midlands Police Collaboration Programme.

Where a framework is used, its terms decide between a further competition and a direct award.

Over the past 5 years, most of The Police and Crime Commissioner for Derbyshire's contract awards have been in construction work, software and information systems and repair and maintenance.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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