RE23074 Purchase of supermarket vouchers for household support fund
Details
- Supplier(s)
- Cyclescheme (Grass Roots Group Limited)
- Value
- £3,800,000
- Duration
- 1 year
- Topic
- Financial and insurance services
- Published
- 26 June 2025
- Source
- uk:contracts_finder
Tender description
The London Borough of Ealing ("the Authority"), has conducting a direct award procurement process, via the CCS Framework RM6248 Payment Solutions Lot 3 Framework under the Public Contracts Regulations 2015. The contract has been awarded to BlackHawk Network EMEA Limited. It is intended that the contract shall be for an initial term of 1 year, with the option to extend for a further 3 months. (if applicable) The approximate annual value of the contract is £3,500,000 and the total value is 3,800,000 including any extension options. The services required by this contract include: Ealing requires a fully managed voucher service for high volume closed loop vouchers to be exchanged for groceries, to support the distribution of household support funds to low-income families within the borough. The service must provide an online platform for the Benefits Service, FSM department, and Care Leavers team to place orders for supermarket vouchers. These vouchers will be issued to eligible residents as identified by the respective services. There should be options for families to receive vouchers either via a code sent electronically, allowing them to redeem the vouchers themselves. The vouchers will have a validity period limited to a maximum of 3 months.
Timeline
- Completed: Award published26 June 2025Current notice
- Completed: Award date7 July 2025
- Completed: Contract expiry date7 July 2026
About the buyer
London Borough of Ealing is a local authority, running its tendering process through its own Strategic Procurement team. Every contract is procured to achieve best value, comparing quotes for low-value work or running a formal tender for high-risk, high-value contracts. Tender opportunities appear on the Ealing Tender Management Portal, built on the Atamis system. Contracts Finder also lists council opportunities aimed at small and medium enterprises. Suppliers can join the Ealing Procurement Framework through Matrix's supplier onboarding portal to bid without repeating pre-qualification checks. A three-year pipeline lists upcoming contracts expected to return to market.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Ealing's contract awards have been in architectural and engineering services, health and social work and construction work.
Relevant CPV codes
- 66000000 · Financial and insurance services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov |
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