Stale Pre-tender

Ostara Care Call

Details

Value
£250,000
Topic
Software package and information systems
Published
18 June 2025
Submission
2 July 2025

Tender description

The Ostara service is operated by Newcastle City Council (NCC) and provides home care service to around 3,000 customers, with an ambition to grow further. The service is considering options for the possible future procurement of a new telecare, telehealth and lone working solution. The City Council is looking to engage with suppliers to understand how they would do it and what they would like to see in the scope of a contract. This market intelligence will help inform the scope of a potential contract. All updates will be posted via: Open: https://www.open-uk.org/ Project Reference: 008777 - Ostara Care Call

Timeline

  1. Completed: Pre-tender published18 June 2025
    Current notice

About the buyer

Newcastle City Council is the local authority for the city of Newcastle, and runs commissioning and procurement as a single service serving the whole council.

The NEPO Supplier Partnership Programme offers free bid-writing training to local organisations.

Over the past 5 years, most of Newcastle City Council's contract awards have been in construction work, IT services and health and social work.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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