UKROEd Learning Management System for Project MApp

Tender description

Project MApp is to procure a business management solution that will deliver the consolidation of several critical business processes around a single/integrated management application solution. This procurement is about tendering for the individual LMS system that will then be one of the systems that will be integrated with the wider business management solution. Lot 1: To address the challenges of organisational growth and scale, UKROEd has commissioned Project MApp (Management Application), which will deliver an integrated business management solution that will improve organisational and staff efficiency, ensure high data quality and accuracy to support timely decision making, and provide an exceptional user experience for our staff and external stakeholders. It will deliver the consolidation (and where possible automation) of critical business processes around an integrated solution. This holistic solution will not be a single logical product or technology platform and will at least comprise of a Learning Management Solution (LMS) and a Customer Relationship Management System (CRM), to be sourced separately but branded and acting (where required) cohesively as a single, integrated system in terms of the user journey. MApp in totality will facilitate much of UKROEd’s core business including stakeholder engagement, trainer and provider licence management, training interventions (face-to-face and e-learning) and live events / conferences. This procurement is about tendering for the individual LMS system. The LMS is being ‘frontloaded’ ahead of core the CRM owing to a simpler requirement set. UKROEd is looking to procure a fully functional LMS to support the effective management of UKROEd’s Academy training provision (as well as some non-Academy materials). It will accommodate a wide variety of different learning interventions and formats such as self-directed e-learning, facilitated e-learning, live events/webinars and classroom-based courses and will also accommodate and optimise relevant back-office processes, inclusive of reporting and insights generation. This market brief seeks to outline the scope and vision of solution to be delivered, with a particular focus on the LMS as ‘Phase 1’ of the MApp project. ‘Phase 2’, including the Customer Relationship Management (CRM) will be sourced separately at a later date.