Solution Architecture, Design & Delivery Consultancy Services
Details
- Supplier(s)
- Double Diamond Delivery Limited
- Duration
- 1 month
- Topic
- Design consultancy services
- Published
- 14 May 2025
- Source
- uk:find_a_tender
Tender description
Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Phase • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 3) • Highlight key business change and transformation decisions to enable future models • Replan and unblock existing project • Business requirements review, alignment to system configuration work • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams ## Contract award
Timeline
- Completed: Award published14 May 2025Current notice
- Completed: Award date14 May 2025
- Completed: Contract expiry date20 June 2025
About the buyer
Plymouth Community Homes is a housing association based in Plymouth, with its own dedicated procurement team handling supplier tenders and contracts. Tenders are advertised through the EU Supply portal, where suppliers register free to bid or receive alerts. Suppliers must sign up to a Supply Chain Code of Conduct before doing business with the association. That code sits alongside separate policies covering health and safety, data protection, fire safety and safeguarding. Procurement decisions follow a stated commitment to openness, transparency and fairness. Orders fall under Plymouth Community Homes's own terms and conditions, except for construction contracts agreed separately.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of Plymouth Community Homes's contract awards have been in construction work, business services and architectural and engineering services.
Relevant CPV codes
- 79415200 · Design consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@plymouth-community-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@plymouth-community-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@plymouth-community-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@plymouth-community-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@plymouth-community-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@plymouth-community-homes.gov |
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