Awarded contract

Microsoft Dynamics development & support services

Details

Value
£373,680
Topic
Software programming and consultancy services
Published
16 May 2025

Tender description

This contract is for the provision of support for Microsoft Dynamics. Lot 1: Genomics England has appointed a supplier to provide digital technology services to support, maintain, and develop its Microsoft Dynamics 365 platform (Dynamics), which is currently used as a customer relationship management solution by the Engaging Research Scientists Service and the Generation Study. Genomics England uses Dynamics to onboard researchers for access to our Research Environment for holding details of research projects and as a user database and for participant communication in the Generation Study.

Timeline

  1. Completed: Award date23 April 2025
  2. Completed: Award published16 May 2025
    Current notice

About the buyer

Genomics England is a government-owned healthcare body that delivers NHS genomic testing and research programmes. Its own commercial team runs procurement across the organisation, employing dedicated procurement managers. Larger technology projects often route through the Crown Commercial Service's Digital Outcomes framework. Suppliers on these projects work directly with product and service delivery managers inside the organisation. Past contracts for data hosting and cloud infrastructure have gone to Crown Hosting, AWS and Azure.

Over the past 5 years, most of Genomics England's contract awards have been in software and information systems, IT services and business services.

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Decision makers

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