Backup as a Service remedial and support
Details
- Supplier(s)
- Softcat PLC
- Value
- £182,839.2
- Duration
- 2 years
- Topic
- Software programming and consultancy services
- Published
- 14 May 2025
- Source
- uk:find_a_tender
Tender description
Softcat PLC provides NGN with a managed service via Harbor for our enterprise backup systems implemented within our AWS cloud platform. This is a contract extension. These services include: - Ensuring all NGN data within scope is continuously backed up. - Providing NGN with 24/7 incident management support with agreed Service Level Agreements (SLAs) in place - Supporting NGN's IT disaster recovery and business continuity processes. - Continuous maintenance of the enterprise backup systems, including any required system updates or application version upgrades. - Providing NGN with insights into the backup services, including daily status reporting, conducting monthly restore activities, and conducting service reviews. - Supporting NGN with audit compliance. A stable, reliable, and secure backup solution is essential to NGN's data and cyber resilience, making this a critical technology platform to build and operate. ## Contract award Title: Backup as a Service remedial and support
Timeline
- Completed: Award published14 May 2025Current notice
- Completed: Award date14 May 2025
- Next: Contract expiry date18 May 2027in 6 months
About the buyer
Northern Gas Networks is a gas distribution utility based in Leeds, with its own Procurement Team. The team buys goods, works and services across all supply categories. Framework tenders include the IT Hardware, Software and Consumables framework.
Over the past 5 years, most of Northern Gas Networks's contract awards have been in construction work, architectural and engineering services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@northern-gas-networks.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@northern-gas-networks.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@northern-gas-networks.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@northern-gas-networks.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@northern-gas-networks.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@northern-gas-networks.gov |
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