IT Service Management Solutions Software
Details
- Supplier(s)
- CRAYON LIMITED
- Value
- £1,563,968
- Duration
- 8 years
- Topic
- System management software package
- Published
- 7 January 2025
- Source
- uk:contracts_finder
Tender description
Hampshire County Council currently utilises IT Service Management (ITSM) tool, IVANTI. This software manages several key areas, including: Configuration Management Hardware Asset Management Knowledge Management/Self-Service Portal Service Catalogues and Requests The Council requires ongoing software licensing and support maintenance for this software and has awarded a contract for this. Call Off from the KSC Software Products and Associated Services framework, reference number Y23065.
Timeline
- Completed: Award published7 January 2025Current notice
- Completed: Award date26 January 2025
- Next: Contract expiry date25 January 2033in 6 years
About the buyer
Hampshire County Council buys as a local authority through its own Strategic Procurement Team. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.
Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov |
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