Enforcement Agent Services
Details
- Supplier(s)
- Value
- £9,500,000
- Topic
- Collection agency services
- Published
- 25 April 2025
- Source
- uk:find_a_tender
Tender description
Concession contracts for enforcement agent services for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts Lot 1: The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services. The contract length has an initial term of 3 years with an extension option of up to 24 months. All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered. Enforcement agent services are required for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents. Additional information: The contracts have an option to extend for up to 24 months.
Timeline
- Completed: Award date20 March 2025
- Completed: Award published25 April 2025Current notice
About the buyer
Liverpool City Council procures as a local authority for the city of Liverpool, with its approach set out in a published Sustainable Procurement Strategy. Most tender opportunities are advertised on the Proactis ProContract portal, where suppliers register to bid. Higher-value contracts also appear on the Central Digital Platform's Find a Tender service under the Procurement Act 2023. Frameworks and approved procurement routes run through separate platforms alongside the main portal. Lower-value purchases are usually handled through a direct quotation rather than a full tender. Some health and social care commissioning instead follows the Provider Selection Regime.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Liverpool City Council's contract awards have been in construction work, architectural and engineering services and software and information systems.
Relevant CPV codes
- 79940000 · Collection agency services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov |
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