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Awarded contract

Capula Maintenance & Support agreement - 2025 only

Details

Buyer
Sellafield Limited
Supplier(s)
Capula Ltd
Value
£875,000
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
22 April 2025
Source
uk:find_a_tender

Tender description

Project Management and Administration for the duration of the contract. This includes all financing, project reviews, single point of contact for SL, resource allocation and engineering skill assessments and development. Inclusive call handling via our service desk available between the service hours of; 08:00 –17:30 Monday – Friday excluding public holidays. Dedicated I.T. engineering staff training with detailed knowledge of the supported systems and applications. Targeted SLA response to fault calls measured against defined metrics for resolution. Quarterly service reporting and on-line management meeting. Included services: Application support, Database support, On site callout (up to 8 site visits included in costs), Specialist application support related to the systems developed and implemented by Capula. Physical server support. Virtual server support. File maintenance. Capacity planning and management to ensur ## Contract award Title: Application Support ## Contract award

Timeline

  1. Award date17 April 2025
  2. Award published22 April 2025
    Current notice
  3. Contract expiry date31 March 2028in 17 months

About the buyer

Sellafield Limited is a central government body and one of four component parts of the Nuclear Decommissioning Authority Group. The site's decommissioning programme ranks as the largest environmental restoration project in Europe. Major projects run through the Programme and Project Partners framework, a long-term supplier alliance. Decommissioning work is split among supplier alliances under the Decommissioning Delivery Partnership.

No preferred supplier list operates, so any supplier meeting the criteria can tender.

Over the past 5 years, most of Sellafield Limited's contract awards have been in IT services, architectural and engineering services and repair and maintenance.

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Decision makers

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