Closed tender

WBS Customer Relationship Management System

Details

Value
£320,000
Topic
Software package and information systems
Published
17 April 2025
Submission
15 May 2025

Tender description

The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Education programmes. The University will require Initial Phase completed by as soon as possible after appointment, for active use by 1st March 2026. Initial Phase would include Minimum Viable Product (MVP), maintaining existing functionality and the provision of a robust admissions portal and Core CRM system. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick).The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) or the Procurement Act 2023 and associated Procurement Regulations 2024 (and as may be amended from time to time) and its procurement activities are not sub Lot 1: The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Education programmes. The University will require Initial Phase completed by as soon as possible after appointment, for active use by 1st March 2026. Initial Phase would include Minimum Viable Product (MVP), maintaining existing functionality and the provision of a robust admissions portal and Core CRM system. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick).

Timeline

  1. Completed: Tender published17 April 2025
    Current notice
  2. Completed: Submission date15 May 2025

About the buyer

University of Warwick is a higher education body that buys mainly through Procurement Services in the Finance Office. Suppliers become approved through the university's own tenders or via consortium and national frameworks across the sector. Procurement Services reports into a Deputy Finance Director.

Approved suppliers must meet Stage 1 SSIP safety standards.

Over the past 5 years, most of University of Warwick's contract awards have been in laboratory and precision equipment.

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