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Closed tender

Strategic CRM Platform

Details

Buyer
Lancaster University
Value
£3,500,000
Topic
Software package and information systems
Published
3 April 2025
Submission
7 May 2025
Source
uk:find_a_tender

Tender description

Lancaster University has procured a strategic CRM platform to deliver a transformative student and staff experience, aligning closely with our strategic ambition of becoming a globally recognised leader among higher education institutions.

Timeline

  1. Tender published3 April 2025
    Current notice
  2. Submission date7 May 2025

About the buyer

Lancaster University is a higher education institution whose procurement team manages spending with external suppliers. Some competitions are still run voluntarily. Specialist buyers cover IT, facilities, laboratories, travel and insurance, and professional services. Frameworks come from the NWUPC, NEUPC, SUPC, LUPC and APUC consortia, TUCO and the Government Commercial Agency. There are no approved supplier lists.

Over the past 5 years, most of Lancaster University's contract awards have been in construction work, waste, cleaning and environmental services and repair and maintenance.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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