Awarded contract

EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh

Details

Supplier(s)
EntServ UK Ltd
Value
£5,500,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
21 March 2025

Tender description

In June 2008, the Electronic Prescribing and Eligibility System (EPES) went live. The objective of the project was to capture prescription information from Community Pharmacies into a central EPES Database. This system was introduced to speed up pharmacy re-payments, allow for closer scrutiny of the prescribing and dispensing process, and reduce lost income through patients falsely claiming to be in receipt of a qualifying Social Security benefit. Following its successful launch, EPES was extended to support Dental and Ophthalmic claims processing, the DOP system. This DAC will ensure continuity of services for the Family Practitioner System Team. Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately £576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. DXC Technology will support the EPES systems for BSO. The scope of this Contract includes: • Planning and project management. • Procurement and support of 8 new workstations and scanners. • Assistance from DXC and Kodak Alaris to setup new workstations with the Kodak Alaris Kodak Info Input scanning software. • Health checks. • Perform renewal of the existing labor support contract. • Extension of Kodak support contract • Recompile of code to make it supportable. • ​Upgrade to Windows 11. £1,080,186 has been previously directed awarded to DXC for support, maintenance, and upgrade works to support the EPES system. It is our intention to complete a further Direct Award to the value of £5,500,000 (exclusive of VAT). ## Contract award Title: EPES, CFU and Ophthalmic applications Support, Upgrade and Hardware Refresh

Timeline

  1. Completed: Award published21 March 2025
    Current notice
  2. Completed: Award date21 March 2025
  3. Next: Contract expiry date31 December 2026in 3 months

About the buyer

HSC Business Services Organisation provides shared business support to the health and social care system in Northern Ireland, and buys as a regional healthcare body through its Procurement and Logistics Service. PaLS lets and manages contracts for goods and services on behalf of the family of HSC organisations. Every competition above the quotation threshold is advertised on the eTendersNI portal, where suppliers register to view documents and submit returns. Smaller requirements go out as quotations through eTendersNI. Twelve category sourcing teams work from eight sites across Northern Ireland.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of HSC Business Services Organisation's contract awards have been in medical equipment and pharmaceuticals, IT services and health and social work.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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