Expired contract

Business Growth West Midlands Service Quality Assurance - CAN

Details

Value
£92,632
Duration
2 years
Topic
Evaluation consultancy services
Published
23 February 2024

Tender description

Notice to confirm the award of a contract for Quality Assurance and Monitoring of the Business Growth West Midlands (BGWM) Service. This contract will provide ongoing monitoring and quality assurance of WMCA's Business Growth West Midlands advisory service and will focus on the client experience, service delivery and business impact and actions to enable an evidence-based approach to service development and improvement on both a regional and local level with the aim of providing a high-quality, consistent service across the WMCA area. Initial contract duration is 18 months from 1st March 2024 to 31st August 2025 with a 12 month option to extend to a final end date of 31st August 2026.

Timeline

  1. Completed: Award published23 February 2024
    Current notice
  2. Completed: Award date1 March 2024
  3. Completed: Contract expiry date31 August 2025

About the buyer

West Midlands Combined Authority runs regional transport, growth and skills programmes for seven West Midlands councils, and buys as a local authority with its own procurement team. Transport for West Midlands, the authority's transport arm, procures local transport policy and delivery on its behalf. The Mayor and the leaders of the seven constituent councils sign off major contracts through the authority's board.

A rolling pipeline lists larger opportunities expected over the next eighteen months.

Over the past 5 years, most of the West Midlands Combined Authority's contract awards have been in architectural and engineering services, business services and IT services.

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