Awarded contract

IS Service Management

Details

Supplier(s)
Alemba Ltd
Value
£84,380
Duration
4 years
Topic
Miscellaneous software package and computer systems
Published
31 January 2024

Tender description

Workflow Management System for IS help desk. Awarded through CCS GCloud 13 framework

Timeline

  1. Completed: Award published31 January 2024
    Current notice
  2. Completed: Award date16 March 2024
  3. Next: Contract expiry date15 March 2028in 18 months

About the buyer

Greater Manchester Police is the territorial force for Greater Manchester's ten boroughs, covering Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan, and buys as a blue light body. New tenders are advertised through the Bluelight eTendering portal. Contracts also appear on the Chest, the North West's shared procurement portal used by local authorities across the region. Contractual standing orders set the rules for open and accountable purchasing. The Mayor of Greater Manchester also serves as police and crime commissioner for the force. A Police, Fire and Crime Panel scrutinises how the mayor exercises these powers.

The top 10 blue light buyers spent a collective £2.2bn between FY2021 and FY2025.

Over the past 5 years, most of Greater Manchester Police's contract awards have been in software and information systems, IT services and office and computing equipment.

Relevant CPV codes

  • 48900000 · Miscellaneous software package and computer systems

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Decision makers

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