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Awarded contract

End User Services (OFFICIAL)

Details

Buyer
Ministry of Defence
Supplier(s)
COMPUTACENTER (UK) LIMITED
Value
£194,098,865
Duration
5 years
Topic
Information technology services
Published
2 February 2024
Source
uk:contracts_finder

Tender description

The Ministry of Defence requires Digital services across Defence to support tens of thousands of laptops and desktop computers worldwide. Providing Workplace services, Foundation services, User Support services, Device and Peripheral procurement, Application packaging, Local Cloud Services and Service Management, Test and Integration. Workplace services. Provision, management and maintenance of the environment for User Access Device (UADs) and application distribution. Foundation services. Management of users, accounts and UADs using an Active Directory service. User Support Services. Undertaking break-fix of UADs and related support to users. Devices and Peripherals. Provision, including the procurement, build, distribution and lifecycle management of all approved Authority, UAD types and peripheral hardware. Application packaging. Packaging of applications for the workplace environment and related updates, including supporting the lifecycle management of packaged applications with Application Owners, including but not limited to build integration, testing and security accreditation. Local Cloud Services (LCS) (Optional). Provision of EUS services to a limited number of overseas LCS locations (including associated local infrastructure). Service management, test and integration for EUS services.

Timeline

  1. Award date1 January 2024
  2. Award published2 February 2024
    Current notice
  3. Contract expiry date31 December 2028in 2 years

About the buyer

The Ministry of Defence is a ministerial department that runs its acquisition and procurement activity through a dedicated commercial function, led by the Director Commercial. Defence Equipment & Support buys, supports and supplies equipment such as jets, warships and armoured vehicles for the armed forces. The Defence Infrastructure Organisation plans, builds and maintains the defence estate separately from equipment procurement. Suppliers can register on the Defence Sourcing Portal, the department's end-to-end eProcurement system for contract opportunities. Many purchasing agreements sit on the MOD Framework Library, its central list of framework routes to market.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Ministry of Defence's contract awards have been in IT services, architectural and engineering services and repair and maintenance.

Relevant CPV codes

  • 72222300 · Information technology services

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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