Closed tender

Wakefield markets CRM System

Details

Topic
IT services: consulting, software development, Internet and support
Published
26 November 2024
Submission
6 December 2024

Tender description

Wakefield Council is seeking to procure a modern IT solution to streamline and improve the management of its markets. The system must effectively handle trader registration, licensing, fee collection, and stall allocations, while enhancing communication with traders and improving their overall customer journey. It should also include robust reporting and analytics capabilities to enable data-driven decision-making and operational transparency.

Timeline

  1. Completed: Tender published26 November 2024
    Current notice
  2. Completed: Submission date6 December 2024

About the buyer

Wakefield Council is a local authority procuring goods, works and services for the district through its own commercial team. Contract opportunities are advertised through YORtender, the council's own procurement portal, free to join. Since February 2025, most procurements have run under the Procurement Act 2023, aimed at opening contracts to more suppliers. Suppliers register once on the central Find a Tender platform to bid for opportunities. Framework agreements and dynamic purchasing systems cover many of its call-off contracts, alongside direct quotations for lower-value work. A published commercial pipeline sets out anticipated procurement activity over the next 18 months.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Wakefield Council's contract awards have been in construction work, repair and maintenance and transport equipment.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72200000 · Software programming and consultancy services
  • 72210000 · Programming services of packaged software products
  • 72211000 · Programming services of systems and user software
  • 72212000 · Programming services of application software
  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security

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Decision makers

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