Awarded contract

Facilities Management (FM) Services - West Region

Details

Supplier(s)
Sodexo Ltd
Value
£321,000,000
Duration
10 years
Topic
Facilities management services
Published
25 November 2024

Tender description

This contract is awarded following a framework further competition call-off procedure under RM6232 Lot 1c Facilities Management and Workplace Services. The contract is for the provision Facilities Management Services, to be provided to HMRC sites in its 'West' region, which shall include: Hard FM Services including maintenance and landscaping services, Soft FM Services including catering, cleaning, visitor support services, workplace FM services, and waste services, Statutory Obligations, CAFM & Helpdesk Services, Billable Works & Projects, Carbon Net Zero and Social Value activities. The contract term is for an initial period of 5 years commencing from 01 May 2025 following a mobilisation period, with three optional extension periods of 3 years + 1 year + 1 year.

Timeline

  1. Completed: Award published25 November 2024
    Current notice
  2. Completed: Award date1 May 2025
  3. Next: Contract expiry date30 April 2035in 9 years

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. Contract opportunities are advertised on the government's Find a Tender service. Suppliers register interest in live opportunities through the SAP Ariba eSourcing system. Core supplier details are recorded once on the Central Digital Platform. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets. HMRC's own Purchase Order Terms and Conditions govern its lowest-value, lowest-complexity contracts.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

  • 79993100 · Facilities management services

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