Learning Management System

Tender description

The Welsh Government requires a supplier to provide, host and support 2 cloud based learning management systems. Each system will be provided as a separate instance of the same product: - Academi Wales provides leadership development for approx. 14k users across Welsh public service organisations. - Learning Lab provides internal learning and development for approx. 5.5k users in the Welsh Government. Lot 1: The Welsh Government is looking to procure a Learning Management System (LMS) as detailed in appendix 3 of the document titled 'Welsh Government Learning Management System Request for Information document attached to this notice'. In summary here are the key features and functions required: - Content Management System (CMS): The LMS should allow administrators to create and edit static web pages, manage site navigation, and schedule content for future publication. It should support various content types like videos and web links, and allow easy switching between English and Welsh content. - Content Repository: The system should include an enterprise-standard content repository to store and surface thousands of resources in various formats. It should also enable specified users to create and share content, and provide a user reporting process for flagged content. - Search Functionality: A consistent and effective global search feature is required to help users quickly find relevant results across the entire product, with filters to refine results. - Product Tools: The LMS should include tools for creating interactive content packages, formal training and assessment materials, collaboration spaces, event management, news areas, personal learning records, and coaching and mentoring tools. - Platform Administration and Management: The system should offer bulk email capabilities, reporting options through Google Analytics and Power BI, and administrative reporting functionalities. - Authentication and User Management: The LMS should support single sign-on, multi-factor authentication for administrators, and a user management lifecycle to comply with GDPR requirements. - Compliance: The product must be fully bilingual (English and Welsh) and meet the Welsh Government's accessibility requirements. It should also comply with the Welsh Government Global Experience Language (GEL) design pattern. - Data Protection and Security: The LMS must securely collect, process, and store personal data in compliance with UKGDPR. It should also have Cyber Essentials Plus or ISO27001 accreditation and undergo annual IT Health Checks. The Welsh Government aims to launch the websites by 31st March 2026, with the contract starting on 1st October 2025 and lasting for up to four years. Additional information: The Welsh Ministers requires information on potential suppliers ability to provide the products and services. This Notice will be used to gain a better understanding of the types and availability of products and services. The specific information being requested is detailed in the 'Welsh Government Learning Management System Request for Information'document attached to this notice