GMCA 858 - Employer Customer Relationship Management system for GMCA's Education, Work and Skills directorate
Details
- Supplier(s)
- AspireCRM Ltd
- Value
- £40,080
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 12 November 2024
- Source
- uk:contracts_finder
Tender description
GMCA is seeking a supplier to provide a Customer Relationship Management system to provide the Education, Work and Skills (EWS) Directorate with the ability to record, monitor and analyse information about the employers we have a relationship with. Through procuring a CRM, we aim to maximise the engagement of the businesses we work with, increase the interest employers have in our work, improve the support we give employers to engage with activities, and measure the outcomes of our efforts. The CRM will provide the EWS Directorate with a shared single source of truth about our employer engagement. The benefits of this single source of truth will be that it provides the Directorate with a complete understanding of the employers we engage with, the interactions we have with them alongside the ability to monitor and analyse the data.
Timeline
- Completed: Award date5 August 2024
- Completed: Award published12 November 2024Current notice
- Completed: Contract expiry date4 August 2025
About the buyer
The Greater Manchester Combined Authority is a local government body. Education, work and skills activity is commissioned through the authority's own Flexible Procurement System. Councils across Greater Manchester use the same system to commission apprenticeships.
Over the past 5 years, most of the Greater Manchester Combined Authority's contract awards have been in IT services, business services and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov |
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