Awarded contract

Alcium CRM Software

Details

Value
£44,672
Duration
4 years
Topic
Software package and information systems
Published
15 November 2024

Tender description

The Employability Durham team need to procure a CRM system to allow them to record client information for those clients that they support through the delivery of their employment & skills programme. This will allow us to record information in a more efficient and productive way that easily allows us to provide performance management information for funders and senior managers.

Timeline

  1. Completed: Award date1 September 2024
  2. Completed: Award published15 November 2024
    Current notice
  3. Next: Contract expiry date31 August 2028in 2 years

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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