Out of Hours (OOH) Telephony Services & Remote Fire Alarm Equipment Monitoring
Details
- Topic
- Telephone-answering services
- Published
- 21 October 2024
- Submission
- 22 November 2024
- Source
- uk:sell2wales
Tender description
Wales & West require a contractor to deliver Out of hours Telephony services to deal with residents and contractors with regards to responsive repair works to our housing stock across Wales. It also includes remote fire alarm equipment monitoring to WWHA stock across Wales, taking the appropriate action when necessary. Lot 1: Wales & West require a contractor to deliver Out of hours Telephony services to deal with residents and contractors with regards to responsive repair works to our housing stock across Wales. It also includes remote fire alarm equipment monitoring to WWHA stock across Wales, taking the appropriate action when necessary.
Timeline
- Completed: Tender published21 October 2024Current notice
- Completed: Submission date22 November 2024
About the buyer
Wales and West Housing Association Ltd is a not-for-profit housing association with all of its homes in Wales. Cambria Maintenance Services, a group company, is the in-house contractor for repairs and maintenance. Safety and compliance works are mainly undertaken by Cambria Maintenance. Enfys Developments, another group company, handles new affordable homes. One Executive Director holds responsibility for procurement alongside finance and development.
Over the past 5 years, most of Wales and West Housing Association Ltd's contract awards have been in construction work, construction materials and fuel and energy.
Relevant CPV codes
- 79510000 · Telephone-answering services
- 79512000 · Call centre
- 79711000 · Alarm-monitoring services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@wales-and-west-housing-association-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@wales-and-west-housing-association-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@wales-and-west-housing-association-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@wales-and-west-housing-association-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@wales-and-west-housing-association-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@wales-and-west-housing-association-ltd.gov |
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