Awarded contract

CFT 3670 – Provision of Out of Hours Call Centre Service to South Dublin County Council

Details

Topic
Telephone-answering services
Published
14 October 2024

Tender description

The provision of an out of hours customer telephone call centre service on behalf of the service departments of South Dublin County Council.

Timeline

  1. Completed: Award published14 October 2024
    Current notice
  2. Completed: Award date14 October 2024

About the buyer

South Dublin County Council is the local authority for South Dublin, based at County Hall in Tallaght, and runs procurement through its own dedicated team. Many contracts run through framework agreements established by the Office of Government Procurement rather than being tendered independently by the Council. Quotations are sought directly for lower-value work not covered by an existing framework. SupplyGov mini-tenders cover categories such as plant hire and minor building and civil works.

Over the past 5 years, most of South Dublin County Council's contract awards have been in IT services, software and information systems and real estate services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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