Recycling Centre Booking - Telephony Service
Details
- Supplier(s)
- Angel Call-Handling Ltd
- Value
- £80,000
- Duration
- 2 years
- Topic
- Telephone-answering services
- Published
- 29 August 2024
- Source
- uk:contracts_finder
Tender description
Hampshire County Council are looking to appoint an experienced and capable call handling operator to manage their Household Waste Recycling Centre Telephone Booking Service. This service provides booking support to residents who are unable to book an appointment to visit the recycling centre online
Timeline
- Completed: Award published29 August 2024Current notice
- Completed: Award date30 September 2024
- Next: Contract expiry date29 September 2026in 3 days
About the buyer
Hampshire County Council buys as a local authority through its own Strategic Procurement Team. Tenders are advertised on the In-tend e-tendering portal, shared with Hampshire and Isle of Wight Fire and Rescue Service and neighbouring district councils. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. Existing contracts and frameworks are listed on Contracting Direct, shared with Hampshire Constabulary and the fire and rescue service. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.
Relevant CPV codes
- 79510000 · Telephone-answering services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov |
5 similar open tenders
See more open tenders related to Recycling Centre Booking - Telephony Service.
Related topics
Topics related to Recycling Centre Booking - Telephony Service, ranked by notice volume.
- 16,656£1.3tn
Related buyers
Buyers similar to Hampshire County Council.
- 1,592£17.2bn
- 1,357£1.6bn
- 1,042£3.2bn
- 998£1.8bn
- 896£2.6bn
- 846£392.2m
- 840£935.6m
- 677£619.8m
- 662£2.6bn
- 624£2.4bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
