Awarded contract

Customer Care Provider for private sale homes at Ebury Phase 1

Details

Supplier(s)
Conductor Marketing Limited
Value
£197,700
Duration
2 years
Topic
Property management services of real estate on a fee or contract basis
Published
16 August 2024

Tender description

The Customer Care Services Provider will provide customer care team and defect management for the 110 private sale flats and up to 16 intermediate homes delivered in the first phase of the Ebury Bridge Regeneration, currently the largest development and regeneration programme being delivered by Westminster City Council. The Authority is seeking to appoint a provider to undertake the services over the two-year defect liability period from Practical Completion.

Timeline

  1. Completed: Award date1 August 2024
  2. Completed: Award published16 August 2024
    Current notice
  3. Next: Contract expiry date31 December 2026in 2 months

About the buyer

capitalEsourcing is the eSourcing and contract management service of Westminster City Council, a local government organisation. The procurement team, contract managers and suppliers run live contracts in the same system, with deadline alerts and KPI scorecards.

Over the past 5 years, most of capitalEsourcing's contract awards have been in business services.

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