Ivanti Cherwell ITSM subscription
Details
- Supplier(s)
- Ivanti UK Ltd
- Duration
- 2 years
- Topic
- Data management services
- Published
- 22 July 2024
- Source
- uk:contracts_finder
Tender description
The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business. A single action tender has been undertaken.
Timeline
- Completed: Award published22 July 2024Current notice
- Completed: Award date1 August 2024
- Completed: Contract expiry date31 July 2026
About the buyer
University of East Anglia is a higher education institution in Norwich and a public contracting authority bound by UK procurement law. A dedicated procurement team buys goods, services and works across the university. Local businesses, SMEs, specialist providers, sole traders and international suppliers all compete for contracts, spanning construction, facilities management, scientific equipment and marketing consultancy. The procurement team also posts live opportunities on its own LinkedIn page.
Over the past 5 years, most of University of East Anglia's contract awards have been in business services, software and information systems and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-east-anglia.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-east-anglia.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-east-anglia.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-east-anglia.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-east-anglia.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-east-anglia.gov |
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