Closed tender

Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes

Details

Value
£2,300,000
Topic
IT services: consulting, software development, Internet and support
Published
18 January 2024
Submission
4 March 2024

Tender description

The General Dental Council (GDC) is looking to enhance the registration experience so that it is more aligned to applicant expectations, with the potential to also improve the registrant experience. At the forefront they require the development of a seamless digital (paperless) registration process for Dental Care Professionals (DCPs) and Dentists that is integrated with the GDC's CRM platform that enables the storage and upload of documentation, wherever possible, allowing a faster; lower risk path to registration that allows both GDC and applicants to track the progress of their application. The aim is to move to a digital (paperless) registration process for DCPs and Dentists that is integrated with GDCs CRM platform (Microsoft Dynamics CRM). The process must allow for an application to be completed online, with functions to allow for the safe upload of all required documents for registrants; & which synchronizes uploaded data to the in-house CRM system with an associated workflow

Timeline

  1. Completed: Tender published18 January 2024
    Current notice
  2. Completed: Submission date4 March 2024

About the buyer

The General Dental Council is the UK-wide statutory regulator of dentists and dental care professionals, and sits among the central healthcare organisations. The regulator is based in London. Purchases include IT equipment, facilities management, research, and legal and professional services. Larger procurements can run in two stages, a pre-qualification followed by an invitation to tender.

Over the past 5 years, most of General Dental Council's contract awards have been in business services, research and development and IT services.

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