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Awarded contract

Service Desk (SD) and End User Compute (EUC) Services

Details

Buyer
Financial Conduct Authority
Supplier(s)
EntServ UK Ltd
Value
£69,438,233.75
Topic
Data-processing machines (hardware)
Published
16 July 2024
Source
uk:find_a_tender

Tender description

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them. Lot 1: Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.

Timeline

  1. Award date23 October 2023
  2. Award published16 July 2024
    Current notice

About the buyer

The Financial Conduct Authority regulates the UK's financial services industry, and buys as a central government body with its own procurement function. Larger contracts fall under the Public Contract Regulations 2015 once they pass a set threshold. Both pan-government and FCA-tendered framework agreements offer alternative routes to market. An ethical procurement standard applies to purchases wherever possible.

Over the past 5 years, most of the Financial Conduct Authority's contract awards have been in IT services, business services and software and information systems.

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Decision makers

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