Framework Agreement for Enterprise Solutions for End-to-End ICT OEM Hardware and Software (ESEE ICT 2024)

Tender description

This Framework is targeted at hardware Original Equipment Manufacturer's (OEM's), with the capability to provide a wide range of Client Devices, associated OEM hardware products and associated software products and services across their own brand(s) and or technology group branding. The Framework Agreement scope across 1 (One) Lot which includes; 1. Hardware (OEM Hardware) - Own brand Hardware which includes the following categories; Audio Visual Equipment excluding Smart Screens, Smart Screens/ Information Screens, Data Storage, Digital Technology Devices, Enterprise Servers, Housing and Power, Networking, Peripherals, Hardware as a Service (HaaS), Wireless Access Points and Controllers and any other items which may be reasonably described as hardware.. This category ranges from single hardware purchases and modifications of hardware equipment; to full Specification design, build, installation, support, and maintenance of enterprise level infrastructure for complete ICT Solutions. 2. Software - The provision, implementation and facilitation of OEM software solutions, to enhance the performance of accompanying and/or existing OEM hardware within a Participating Authority. This includes commoditised off the shelf programs, applications and software packages. This incorporates all aspects of software licensing including cloud, mobile software licensing and Software-as-a-Service (SaaS). 3. ICT Security and Cybersecurity - The provision, implementation and facilitation of all necessary ICT elements, to provide robust defences against security threats whether internal, external, digital or physical. The security category consists of technologies, solutions, processes, and controls designed to protect systems, networks and data from risk. 4. ICT Technology Assisted Services including Digitisation and Digitalisation - The provision of services to enhance OEM hardware and/or Software solutions including (non-exhaustive list) pre and post sales engagement; consultancy and advisory services; installation and on-site expertise; deployment of people for ICT related solution specific services; education and training; managed services; financial services; maintenance; technical support; logistics; hosting; security services; hardware/ software deployments, configuration disposals, data destruction, refurbishment, and recycling. 5. Social Value - The Social Value categorisation will aid Participating Authorities in ensuring that what they buy creates additional benefits for society. It will enable public sector bodies to meet their social value outcomes and deliverables (where applicable) by assessing, recording, measuring and reporting social value objectives, outcomes and processes where applicable. The Framework will enable a range of purchase options and value add benefits including but not limited to; storage and logistics, configuration, finance, Device as a Service (DaaS) and leasing.