Awarded contract

HCT - RingCentral RingCX Call Center Services

Details

Value
£100,000
Duration
3 years
Topic
IT software package
Published
26 June 2024

Tender description

Hertfordshire Community NHS Trust award for Build, installation and license costs to replace the contact centre for HCTs Single point of access Hub at Robertson House.

Timeline

  1. Completed: Award date19 February 2024
  2. Completed: Award published26 June 2024
    Current notice
  3. Next: Contract expiry date18 February 2027in 3 months

About the buyer

Hertfordshire Community NHS Trust provides community health services across Hertfordshire, West Essex and parts of the East of England, and buys as an NHS trust. The East of England NHS Collaborative Procurement Hub has run tenders on the Trust's behalf, including a medicine supply service. The Hertfordshire and West Essex Procurement Service supports the Trust and the system's providers. The Trust also publishes a supplier code of practice.

Over the past 5 years, most of Hertfordshire Community NHS Trust's contract awards have been in construction work, software and information systems and IT services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

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