PI1301686 - Managed Contact Centre for Call Management
Details
- Topic
- Telephone switchboard services
- Published
- 28 May 2024
- Source
- uk:contracts_finder
Tender description
PI1301686 - Managed Contact Centre for Call Management Early Market Engagement Parliament wishes to seek information as part of an early market engagement process relating to the provision of managed contact centre for call management. The Authority requires a solution with capability of spanning multiple in-bound channels, multiple internal processes, and the potential to grow in scope and scale over time. The intention of this RFI, is to gather sufficient information regarding the market and available service delivery models, For clarity, this RFI requests information in relation to staffed call answering service rather than a technical/platform solution. If you wish to participate in this early engagement process, please complete and submit the Questionnaire on or before closing date of this exercise on 20th June 2024 15:00.
Timeline
- Completed: Pre-tender published28 May 2024Current notice
About the buyer
The Office of the Leader of the House of Lords is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-office-of-the-leader-of-the-house-of-lords.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-office-of-the-leader-of-the-house-of-lords.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-office-of-the-leader-of-the-house-of-lords.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-office-of-the-leader-of-the-house-of-lords.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-office-of-the-leader-of-the-house-of-lords.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-office-of-the-leader-of-the-house-of-lords.gov |
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