Expired contract

Journeys to Claiming PIP

Details

Supplier(s)
BASIS Social Reserach
Value
£172,594
Duration
1 year
Topic
Research and development services and related consultancy services
Published
14 May 2024

Tender description

Qualitative research to explore DWP Customer's Journeys to Claiming Personal Independence Payment including the demand for Personal Independence Payment, the support needs of claimants and the impact of early factors on issues faced further downstream in claimant's journey

Timeline

  1. Completed: Award date15 January 2024
  2. Completed: Award published14 May 2024
    Current notice
  3. Completed: Contract expiry date14 January 2025

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

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