Technology Enabled Care Call Handling Service
Details
- Buyer
- River Clyde Homes
- Topic
- Telephone switchboards
- Published
- 18 April 2024
- Submission
- 2 May 2024
Tender description
River Clyde Homes requires to procure the services of an experienced and competent company to provide a Technology Enabled Care (TEC) Call Handling Service for our tenants housed within our sheltered housing complexes: Lot 1: River Clyde Homes requires to procure the services of an experienced and competent company to provide a Technology Enabled Care (TEC) Call Handling Service for our tenants housed within our sheltered housing complexes. A detailed specification for the service required is provided at Appendix E. This should be read and fully understood before submitting a tender response. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016
Timeline
- Completed: Tender published18 April 2024Current notice
- Completed: Submission date2 May 2024
About the buyer
River Clyde Homes is a housing association in Greenock with its own procurement team for every tender. Frameworks used include Scotland Excel, Procurement for Housing, the Scottish Procurement Alliance and the Government Commercial Agency. No approved supplier list is kept, and bids are scored on price, quality, contract management and community benefits. Regulated procurement follows the Procurement Reform (Scotland) Act 2014.
Over the past 5 years, most of River Clyde Homes's contract awards have been in construction work, architectural and engineering services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@river-clyde-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@river-clyde-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@river-clyde-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@river-clyde-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@river-clyde-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@river-clyde-homes.gov |
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