Closed tender

Electronic Call Monitoring System for Care and Support at Home

Details

Topic
IT services: consulting, software development, Internet and support
Published
12 April 2024
Submission
13 May 2024

Tender description

Inverclyde Council are seeking to appoint a service provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home. Lot 1: The Electronic Call Monitoring System is required to manage the delivery of the Council's care at home service, with a range of easy-to-use, mix-and-match solutions including care monitoring, mobile monitoring (via a mobile App), scheduling of visits, allowing the Council to maximise the usage of available resources, invoice & payroll / financial management, as well as the Council having the ability to provide detailed, person/carer, provider or Team specific reporting using the business intelligence reporting functionality. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred on in regulation 58 of the Public Contract (Scotland) Regulations 2015.

Timeline

  1. Completed: Tender published12 April 2024
    Current notice
  2. Completed: Submission date13 May 2024

About the buyer

Inverclyde Council is a local authority based in Greenock, and its Corporate Procurement team buys on behalf of council services. Regulated procurements follow the Procurement Reform (Scotland) Act 2014 and the council's own procurement strategy. Many orders are called off from collaborative frameworks run by Scotland Excel and the Scottish Government.

The Supplier Development Programme gives small businesses free guidance and training on tendering.

Over the past 5 years, most of Inverclyde Council's contract awards have been in construction work, education and training, and health and social work.

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Decision makers

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