Stale Pre-tender

Repairs, Diagnostic and Reporting Tool

Details

Buyer: West Lancashire Borough Council
Topic: Software package and information systems
Published: 4 April 2024
Source: uk:contracts_finder

Tender description

This is an RFI process. West Lancashire Borough Council ("The Council") is requesting a demonstration from potential providers of a repairs reporting and diagnostic system. The information will only be used to better inform future specifications. West Lancashire Borough Council has approximately 6000 homes. Residents can report repairs required to their home in person at one of our customer service points, online via our website, or over the phone to our customer service team. The Council is looking for a system that helps non-technical and experienced technical staff to diagnose repair problems and raise job orders. The system should find an easy way to find Schedule of Rates items and add them to a schedule of works. The Council is also looking for an easy solution for tenants to report repairs online. The Council is looking for companies to demonstrate their products during a 1-hour Teams meeting on 9th May 2024.

Timeline

Completed: Pre-tender published4 April 2024
Current notice

About the buyer

West Lancashire Borough Council is a local authority in Lancashire, procuring goods, services and capital works for the borough and its residents. Tenders are advertised on the-chest, the shared procurement portal used across the North West. Larger and higher-value contracts also appear on Contracts Finder and Find a Tender. Suppliers register free with the-chest to receive alerts on new opportunities as they open. An electronic purchasing system lets the council trade and correspond with suppliers online. A public contracts register records the council's awarded work for transparency and audit.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of West Lancashire Borough Council's contract awards have been in business services, construction work and architectural and engineering services.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov