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Closed tender

Frontline Colleague App Platform, development, and support

Details

Buyer
Northern Trains Ltd
Value
£400,000
Topic
Information technology services
Published
3 January 2024
Submission
21 February 2024
Source
uk:find_a_tender

Tender description

Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app. Lot 1: Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app.

Timeline

  1. Tender published3 January 2024
    Current notice
  2. Submission date21 February 2024

About the buyer

Northern Trains Ltd operates passenger rail services across the North of England as a publicly owned local transport organisation. DfT Operator has run the company since Northern returned to public ownership in March 2020.

Suppliers of safety-critical goods, works and services register on RISQS to gain audited status. A published pipeline lists upcoming tendering opportunities for engineering, construction and safety-critical projects each year.

Over the past 5 years, most of Northern Trains Ltd's contract awards have been in construction work, repair and maintenance and architectural and engineering services.

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Decision makers

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