Stale Pre-tender

Back Office Software 2

Details

Value
£9,000,000,000
Topic
Software package and information systems
Published
20 December 2023

Tender description

Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Back Office Software to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The Back Office Software 2 framework agreement will provide a route to market for organisations wishing to purchase software and support for back office systems, directly from the software vendor. It is envisaged that the framework will cover the following: enterprise resource planning, HR and payroll, financial accounting, procurement and supply chain management, customer relationship management, productivity workflow technologies, content services, service portal, integration software, mobility and accessibility, as well as support and maintenance for these services. The lotting structure of this framework will be determined as a result of the market engagement. Further information is included in the Additional Information section VI.3 Additional information: This Prior Information Notice is to signal an intention to commence market engagement with those within the Software market. Crown Commercial Service (CCS) is collaborating with TechUK who are hosting a hybrid supplier engagement session 17th January 2024 with industry experts and suppliers interested in potentially bidding for the resulting framework contract. More details including an option to book are available on their webpage https://www.techuk.org/what-we-deliver/events/back-office-software-2-framework-market-engagement-event.html After this event suppliers can still indicate interest in further engagement regarding this opportunity by registering via this form: https://docs.google.com/forms/d/e/1FAIpQLSfeM8r0Q9sV-nuRgLmW1X5ov_OHuHiO0xTaJcCvJKcI9n52Hg/viewform CCS will use an eSourcing system for this competition and reserves the right to use an electronic auction. The eSourcing system we will use is https://crowncommercialservice.bravosolution.co.uk. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. The value is an indicative total contract value. This comprises of an initial £4.5bn value for a 2 year term, with an optional 2 year extensions at GBP £2.25bn per annum. The date is the estimated date of publication, please refer to the CCS website page https://www.crowncommercial.gov.uk/agreements/RM6285 for updates and monitor Find A Tender Service for the publication of the contract notice. The Cyber Essentials scheme is mandatory for Central Government Contracts which involve handling personal information and providing certain ICT products and services. The Government is taking steps to further reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when properly implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet.

Timeline

  1. Completed: Pre-tender published20 December 2023
    Current notice

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Framework places were advertised on Find a Tender, Contracts Finder and its agreements page. Registration ran through an eSourcing portal, a selection questionnaire and a tender assessment on quality and price. Suppliers paid a commission on sales rather than a fee to join.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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