Expired contract

Voice Over Internet Protocol (VoIP) Telephony Service

Details

Value
£398,980
Duration
3 years
Topic
Telecommunications equipment and supplies
Published
1 February 2023

Tender description

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has appointed a sole supplier for the provision of a scalable cloud based unified communications service combining voicemail, voicemail to email and telephony services. The contract is for a period of 36 months. This Voice Over Internet Protocol (VoIP) Telephony Service as been called off from Lot 10 of the CCS Network Services 2 (RM3808) Framework.

Timeline

  1. Completed: Award date31 January 2023
  2. Completed: Award published1 February 2023
    Current notice
  3. Completed: Contract expiry date30 January 2026

About the buyer

Sunderland City Council is a local authority that launched the Open procurement platform in June 2024. Eleven further North East councils, including Newcastle, Durham and Gateshead, joined Open in October 2024.

Over the past 5 years, most of Sunderland City Council's contract awards have been in business services, construction work and software and information systems.

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Decision makers

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