LAA ROC AMS Support services
Details
- Buyer
- Ministry of Justice
- Supplier(s)
- TISSKI LIMITED
- Value
- £163,550
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 30 January 2023
- Source
- uk:contracts_finder
Tender description
This service was initial created and supported by a company called Optevia but subsequently acquired by IBM. In 2022 IBM notified the MOJ that they will decline to continue with the support contract due to non alignment with their newly formed business strategy. The new Supplier is tasked with taking onboard the Support and maintenance of the ROC application and to minimise downtime. The ROC application is provided through a customer configured version of MS Dynamics 365 CRM application.
Timeline
- Completed: Award date22 January 2023
- Completed: Award published30 January 2023Current notice
- Completed: Contract expiry date21 January 2026
About the buyer
The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Procurement now follows the Procurement Act 2023, in force since February 2025. Higher-value contracts appear on Find a Tender, with Contracts Finder used for lower-value opportunities. Suppliers register and bid through the MOJ Sourcing Portal, the department's e-procurement platform. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov |
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