Expired contract

GB-Manchester: ACE 556 STA Live Chat System

Details

Supplier(s)
LiveChat, Inc
Value
£11,500
Duration
1 year
Topic
Miscellaneous software package and computer systems
Published
8 December 2023

Tender description

Platform used in Customer Services as one of the methods for people to contact ACE alongside phone and email.

Timeline

  1. Completed: Award date1 November 2023
  2. Completed: Award published8 December 2023
    Current notice
  3. Completed: Contract expiry date31 October 2024

About the buyer

Arts Council England is a non-departmental public body sponsored by the Department for Culture, Media and Sport, and is the national development agency for arts and culture. A central procurement services team, based in Manchester, oversees buying across the organisation.

Over the past 5 years, most of Arts Council England's contract awards have been in IT services, business services and research and development.

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Decision makers

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