Award Contract for The Provision of AAIB Telephone System
Details
- Supplier(s)
- Voice 2 Voice Ltd
- Value
- £75,000
- Duration
- 1 year
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 1 December 2023
- Source
- uk:contracts_finder
Tender description
The contract was awarded to the supplier for a service requirement for the AAIB (Air Accidents Investigation Branch) who investigate civil aircraft accidents and serious incidents within the UK, its overseas territories and crown dependencies. The AAIB relies on its 24-hour accident reporting line, and other telephony services. REQUIREMENT The AAIB currently use a hosted Mitel Unified Communications system that delivers telephony to the business. It features DDI's (Direct Dial Numbers) for all staff. These are presented on desktop handsets. DDI's also exist for communal area handsets and conference phones. With the changing expectations on working environments and practices, we are seeking a modern and resilient telephony provision with Unified Communications. New technology is now available which will help AAIB to deliver a modern telephony system. We are also mindful of the planned retirement of the Public Switched Telephone Network (PSTN) by 2025, of which we are still utilizing some lines.
Timeline
- Completed: Award date13 November 2023
- Completed: Award published1 December 2023Current notice
- Completed: Contract expiry date12 November 2024
About the buyer
Department for Transport (DfT) is a central government department, with commercial work spanning road, rail, aviation and maritime transport across the United Kingdom. The Group Commercial Directorate leads procurement for DfT from Great Minster House. National Highways, HS2 Ltd and Network Rail each run their own separate procurement as arm's-length bodies of DfT. The Driver and Vehicle Licensing Agency, the Driver and Vehicle Standards Agency and the Maritime and Coastguard Agency also buy separately.
Over the past 5 years, most of DfT's contract awards have been in business services, architectural and engineering services and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-transport-dft.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-transport-dft.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-transport-dft.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-transport-dft.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-transport-dft.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-transport-dft.gov |
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