Closed tender

Request for Quotation for the provision of FOI, SAR and Complaints Management System

Details

Value
£62,400
Topic
IT services: consulting, software development, Internet and support
Published
20 November 2023
Submission
24 April 2023

Tender description

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas:\\\\r\\r\r \\\\r\\r\r • FOI and EIR requests\\\\r\\r\r • Subject Access Requests\\\\r\\r\r • Data Incidents\\\\r\\r\r • Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries\\\\r\\r\r • Corporate Compliments and Comments\\\\r\\r\r • Statutory and non-statutory complaints\\\\r\\r\r • MP / Councillor Enquiries\\\\r\\r\r

Timeline

  1. Completed: Submission date24 April 2023
  2. Completed: Tender published20 November 2023
    Current notice

About the buyer

Leicestershire County Council buys as a local authority. Some contracts also run through frameworks set up by outside bodies, including ESPO, and suppliers apply to join those directly. The council itself trades nationally as ESPO, running framework agreements for public bodies nationwide. A two-year procurement plan on the council's open data site lists contracts still to come.

Over the past 5 years, most of Leicestershire County Council's contract awards have been in transport services, construction work and architectural and engineering services.

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Decision makers

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