Expired contract

Amazon Connect Principle Consultancy

Details

Supplier(s)
CX Studio Limited
Value
£46,800
Duration
3 months
Topic
Systems and technical consultancy services
Published
24 November 2023

Tender description

Consultancy advice to FCA project team to provide expert and technical consultancy in regard to Service Cloud Voice and AWS integration and adoption

Timeline

  1. Completed: Award date8 November 2023
  2. Completed: Award published24 November 2023
    Current notice
  3. Completed: Contract expiry date26 January 2024

About the buyer

The Financial Conduct Authority regulates the UK's financial services industry, and buys as a central government body with its own procurement function. Larger contracts fall under the Public Contract Regulations 2015 once they pass a set threshold. Both pan-government and FCA-tendered framework agreements offer alternative routes to market. An ethical procurement standard applies to purchases wherever possible.

Over the past 5 years, most of the Financial Conduct Authority's contract awards have been in IT services, business services and software and information systems.

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