Tenant Satisfaction Measures
Details
- Buyer
- Yorkshire Housing
- Supplier(s)
- MEL Research Limited
- Value
- £75,903
- Duration
- 1 year
- Topic
- Market research services
- Published
- 17 November 2023
- Source
- uk:contracts_finder
Tender description
Yorkshire Housing is looking to procure a forward thinking and socially aware Supplier that has the ability to deliver an excellent solution delivering a blended approach to delivery of Tenant Satisfaction Measures in line with the Social Housing Regulation Bill, and a broader rollout of transactional surveys for the key activities we undertake in the organisation like Repairs, Complaints, Lettings etc. . For further information and to express an interest in this opportunity please contact YHTenders@yorkshirehousing.co.uk Additional information: For further information and to express an interest in this opportunity please contact YHTenders@yorkshirehousing.co.uk Key Dates and Timeline for Procurement: Tender Issued: 6th April 2023 Deadline for Expressions of Interest and Clarifications 21 April @12.00 Tender Submission Deadline: 5th May 2023 @ 12:00 Initial evaluation & clarifications: w/c 9th May 2023 Demonstrations / Interviews: 22nd - 24th May 2023 Notification of Result : by 2nd June 2023 Estimated Contract commencement: 12th June 2023
Timeline
- Completed: Award date17 July 2023
- Completed: Award published17 November 2023Current notice
- Completed: Contract expiry date16 July 2024
About the buyer
Yorkshire Housing is a housing association based in Leeds. Smaller purchases below that threshold are handled through a minimum of three written quotes rather than open tender. Established framework routes to market include Fusion 21, YPO, ESPO and Procurement Hub, among housing-sector providers.
Over the past 5 years, most of Yorkshire Housing's contract awards have been in construction work, business services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@yorkshire-housing.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@yorkshire-housing.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@yorkshire-housing.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@yorkshire-housing.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@yorkshire-housing.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@yorkshire-housing.gov |
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