Incommunities - Out of Hours Responsive Repairs Call Handling Service
Details
- Value
- £300,000
- Topic
- Telephone-answering services
- Published
- 14 November 2023
- Submission
- 14 December 2023
- Source
- uk:find_a_tender
Tender description
Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included within Document B – Tender Requirements and Specification. It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions - The contracts value stated are inclusive of full track term and contract extensions. Lot 1: As per section — II.1.4
Timeline
- Completed: Tender published14 November 2023Current notice
- Completed: Submission date14 December 2023
About the buyer
Incommunities is a housing association that manages more than 22,000 homes across Yorkshire, mostly in the Bradford district. Incommunities says it buys a wide range of goods and services. A Commercial Works DPS was published in 2021 for construction services, covering planned maintenance and regeneration. Framework agreements for contractors and consultants on housing developments were published in 2016. Past tenders have included statutory audit, communal cleaning and occupational health services. Suppliers are usually paid within 30 days.
Over the past 5 years, most of Incommunities Limited's contract awards have been in business services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@incommunities-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@incommunities-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@incommunities-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@incommunities-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@incommunities-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@incommunities-limited.gov |
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