Expired contract

Process Flow of Automated Content Classification in Online Platforms

Details

Value
£118,500
Duration
6 months
Topic
Research and development consultancy services
Published
16 October 2023

Tender description

The Safety Technology Group is responsible for ensuring that Ofcom is fully informed of the latest technological innovations. As part of this, we are responsible for understanding the technologies that are deployed on online platforms and how this is likely to evolve in the future, as input to our policies and our operational approach to regulating these services. The main goal is to enhance Ofcom's understanding of the deployment of classifiers for different harms, user age, and types of data. By obtaining a clear picture of the moderation process, valuable insights can be gained regarding the specific steps in the pipeline where important "performance" information can be collected. This information will help assess the effectiveness of moderation for specific harms and identify areas for improvement. The project scope and minimum requirements to be delivered can be summarized as follows: • Mapping ACC Process for Defined Harms • Mapping User Age Impact • Interactive Process Flow • Technical and Business Metrics • Interview with Platforms

Timeline

  1. Completed: Award date18 September 2023
  2. Completed: Award published16 October 2023
    Current notice
  3. Completed: Contract expiry date31 March 2024

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Ofcom procures under the Procurement Act 2023 and its own procurement rules. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies. Ofcom publishes contract opportunities on Contracts Finder, with higher-value notices appearing on Find a Tender. Awarded contracts appear on Ofcom's own contract register alongside its procurement strategy.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

Relevant CPV codes

  • 73200000 · Research and development consultancy services

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