Contact Centre System - Liberty SolutionCare Services & Support Renewal
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £39,697
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 17 October 2023
- Source
- uk:contracts_finder
Tender description
One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.
Timeline
- Completed: Award date1 October 2023
- Completed: Award published17 October 2023Current notice
- Completed: Contract expiry date30 September 2024
About the buyer
Your Homes Newcastle Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@your-homes-newcastle-ltd.gov |
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