Expired contract

Request for Quotation for the provision of FOI, SAR and Complaints Management System

Details

Supplier(s)
Digital Interactive
Value
£62,400
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
6 October 2023

Tender description

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas:\\\\r\\r\r \\\\r\\r\r • FOI and EIR requests\\\\r\\r\r • Subject Access Requests\\\\r\\r\r • Data Incidents\\\\r\\r\r • Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries\\\\r\\r\r • Corporate Compliments and Comments\\\\r\\r\r • Statutory and non-statutory complaints\\\\r\\r\r • MP / Councillor Enquiries\\\\r\\r\r

Timeline

  1. Completed: Award published6 October 2023
    Current notice
  2. Completed: Award date11 November 2023
  3. Completed: Contract expiry date10 November 2025

About the buyer

Leicestershire County Council buys as a local authority. Some contracts also run through frameworks set up by outside bodies, including ESPO, and suppliers apply to join those directly. The council itself trades nationally as ESPO, running framework agreements for public bodies nationwide. A two-year procurement plan on the council's open data site lists contracts still to come.

Over the past 5 years, most of Leicestershire County Council's contract awards have been in transport services, construction work and architectural and engineering services.

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Decision makers

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