GovService CRM system
Details
- Supplier(s)
- Granicus-Firmstep Ltd
- Value
- £145,880
- Duration
- 2 years
- Published
- 2 October 2023
- Source
- uk:procontracts
Tender description
Cloud hosted Customer Relationship Management System incorporating Essential GovService platform, Calendar Bookings, Single Sign on, Freedom of Information module and Technical Services bundle
Timeline
- Completed: Award date16 February 2023
- Completed: Award published2 October 2023Current notice
- Completed: Contract expiry date15 February 2025
About the buyer
Gloucester City Council is a local authority that buys goods and services for the city. Tenders above a set value require a social value submission, weighted at 10% of the assessment. The council publishes a Social Value Toolkit to guide suppliers on what it expects.
Over the past 5 years, most of Gloucester City Council's contract awards have been in architectural and engineering services, construction work and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gloucester-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gloucester-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gloucester-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gloucester-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gloucester-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gloucester-city-council.gov |
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